Linking customer experience and accessibility in transport, railway and aviation. Musings on inclusion and everything connected.

Signal failure - The Accessible Link #13.5

Sep 17, 2023

Hello everyone,

due to a “signal failure” in my body, I can’t write a new edition of this newsletter at the moment. I’m in hospital since last week.

I’m in very good hands of the amazing NHS nurses and doctors who do everything to get me back on track.

Thank you!

Christiane

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Who is writing this newsletter?

I’m Christiane Link, and I improve the customer experience in aviation, transport, and travel. I worked as a journalist for over two decades and travelled extensively for business and leisure. I’m a wheelchair user. If you want to read more from me, follow me on LinkedIn, Twitter, Bluesky or Mastodon. You can also reply to this email if you want to contact me.