Trust, Inclusion and Modernisation - The Accessible Link #10

The High-Speed exclusion of disabled railway customers

"Trust takes years to build, seconds to break, and forever to repair." 

I have often thought of this quote in the past two weeks since the proposed ticket office closures became public. I watched parliamentary debates and misleading PR videos, read press releases, and listened to railway managers defending this, some more passionate than others.

Inclusion…