The Accessible Link

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How to make the world more accessible
A publication on accessible customer experience in transport, aviation and railway
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7 Ways to Champion Accessibility in Your Company
...when it's hard.
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How to... Improve Accessible Parking
It's not just about painting lines on the ground.
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The 90s are back - The Accessible Link
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How to... Find a Good Disability Equality Trainer
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Liberté, Égalité, Accessibilité
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Why Berlin Tops the List for Accessible Travel in Germany
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Mystery Shopping: Why Genuine Experiences Matter in Accessibility
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2
From Zero to Heathrow - PRM Charges in the UK
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Beyond Ramps: Accessibility as a Core Company Value
Making Accessibility a Business Priority
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How to... Find a Good Disability Equality Trainer
Lived experience of disability is key.
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Why Berlin Tops the List for Accessible Travel in Germany
Berlin's public transport system is pretty good (if they fix their lifts)
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How to... Make Social Media Posts More Accessible
Alt text & Co.
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Mystery Shopping: Why Genuine Experiences Matter in Accessibility
Facing the reality is always a good start.
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2
How to... Make Sure Hearing Loops Are Working?
Maintenance is key
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Who wants to lose 250,000 customers?
Nobody, but not all organisations find the right way, tone and message to win disabled customers.
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How to... Buy Mobile Ramps
And what not to buy
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Liberté, Égalité, Accessibilité
Building new barriers is not the way forward
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The Accessible Link
The Accessible Link
Linking customer experience and accessibility. The newsletter is for everyone who is passionate about inclusion in aviation, transport and railway written by a wheelchair-using business consultant.
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